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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Dr Pauline Joseph

BAppSci(Information & Library Studies)Hons(Curtin); PhD (UWA); MRIM

- Role:
- Lecturer
- Department:
- Department of Information Studies
- Location:
- Humanities 351
- Telephone:
- +61 8 9266 9266 7180
- Email:
- p.joseph@curtin.edu.au

Pauline is a Lecturer in Records and Archives Management since October 2008. Pauline has worked as a sessional lecturer and tutor at Curtin in 2004 teaching two of the current units in her teaching profile. Pauline last held the position of Information and Records Manager at Shell Development Australia Pty, prior to her career move to Curtin University.

Pauline graduated from Curtin University of Technology with a Honours degree in Information and Library Studies in 1991. Pauline was introduced to the records management discipline while completing her Honours program. Her Honours research thesis is titled An investigation into records management issues in a large corporate resource based company.

In 2011, Pauline graduated from the University of Western Australia with a Doctor of Philosophy. Her PhD research was on EDRMS search behaviour: Implications for records management principles and practices. In case you are wondering, EDRMS stands for electronic document and records management systems.

Pauline has worked for the past 20 years in the provision of corporate information management services in both government and private sectors in Western Australia and Singapore.

In the formative stages of Pauline's career, she worked in special libraries in the education, banking and fund management industries. Pauline has also worked in public libraries in Singapore and at the State Reference Library in Western Australia.

Since, then Pauline has primarily worked in the role of a corporate information management professional. Overseeing aspects of records, archives, library, intranet, controlled documents, and other business information management systems implemented in organisations. Pauline has worked in this role in both government and private sector industries such as: mining; oil and gas; justice; training and education; and transport, in Perth.

Research Interests

Pauline's research interests in information and records management are in the areas of design and implementation of electronic document and records management systems (EDRMS), development of classifications schemas, information-seeking behaviour of EDRMS users; and implementing change management through training and awareness raising on information and records management (IRM) programs and services. Recently, SharePoint 2010 has been added to the list, too.

Research Projects

Pauline's PhD research investigated:

How do EDRMS users search for and retrieve information?
Are the ways in which corporate documents and records are managed in the EDRMS consistent with the ways in which users search for information in the EDRMS?
How do task, training, individual information seeking styles, and time available to conduct a search affect the information seeking behaviour of EDRMS users?
What did EDRMS users categorise as simple vs difficult searches?
What did EDRMS users do when they stopped or could not find the required information from the system?

Teaching - Undergraduate

Recordkeeping Concepts and Practice 103 – [301046]
Management of Recordkeeping and Archive Services 202 – [306431]
Archives Concepts and Practice 205 – [301049]
Enterprise Content Management 304 – [306428]
Professional Issues 301 – [311954]

Teaching - Postgraduate

Recordkeeping Concepts and Practice 521 – [12158]
Management of Recordkeeping and Archive Services 522 – [12162]
Archives Concepts & Practice 523 – [12157]
Enterprise Content Management 524 – [12163]
Conservation and Preservation 525 – [12161]

Memberships

American Institute of Information Management (AIIM)
American Records Management Association (ARMA)
Australian Society of Archivists (ASA)
Institute of Information Management (IIM)
Museums Australia
Records and Information Management Professionals Australasia (RIM Professionals Australasia)

Conference Presentations

Joseph, P. (2011). Catalysts for innovation in RIM: New technologies vs changing users. Paper presented at the inForum 2011, Darwin, Northern Territory. http://members.rimpa.com.au/lib/StaticContent/StaticPages/pubs/nat/inForum2011/Joseph.pdf
Joseph, P. 2009. Barriers to information seeking in EDRMS.2009 RMAA International Convention in Adelaide. Australia: Records Management Association of Austrasia

Singh, P. 2007. Information Seeking Behavior Patterns of eDRMS Users.AIIM 2007 Conference in Boston. USA: American Institute of Information Management.

Journal Articles – Refereed (available on e-Space)

Joseph, P. (2010). Barriers to information seeking in EDRMS: An empirical study - Part 2. Informaa Quarterly, 25(1), 38-40.
Joseph, P. (2009). Barriers to information seeking in EDRMS: an empirical study - Part 1. Informaa Quarterly, 25(4), 80-85.
Joseph, P. (2008). EDRMS 101: the basics. In M. Pember & A. C. Cowan (Eds.), Electronic Document and Records Management in Australasia. Perth: Records Management Association of Australasia.
Singh, P., Klobas, J. E., & Anderson, K. (2008). EDRMS users' information-seeking behaviour: Managerial and training challenges for records managers. Informaa Quarterly, 24 (3), 28-33.
Singh, P., Klobas, J. E., & Anderson, K. (2008). Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 3. Informaa Quarterly, 25(2), 48-55.
Singh, P., Klobas, J. E., & Anderson, K. (2008). Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 2. Informaa Quarterly, 24(1), 48-57.
Singh, P., Klobas, J. E., & Anderson, K. (2007). Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 1. Informaa Quarterly, 23(4), 38-41.
Singh, P., Klobas, J. E., & Anderson, K. (2007). Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices. Human IT 9.1, 35-181.

Publications

Refereed Articles (Scholarly Journals)

Joseph, P. 2010. Barriers to information seeking in EDRMS: An empirical study - Part 2.. Informaa Quarterly: Official Journal of the Records Management Association 26(1): 38-40.
Joseph, P. 2009. Barriers to information seeking in EDRMS: An empirical study - Part 1.. Informaa Quarterly: Official Journal of the Records Management Association 25(4): 40-42.
Anderson, K, Singh, P, and Klobas, J. 2008. EDRMS Users' Information-Seeking Behaviour: Managerial and Training Challenges For Records Managers. Informaa Quarterly: Official Journal of the Records Management Association 24(3): 28-33.
Singh, P, Anderson, K, and Klobas, J. 2008. Information Seeking Behaviour of Elecrtronic Document and Records Management Systems (EDRMS) Users: Implications for Records Management Practices, Part 3. Informaa Quarterly: Official Journal of the Records Management Association 25(2): 48-55.
Singh, P, Klobas, J, and Anderson, K. 2008. Information Seeking Behaviour of Electronic document and Records Management Systems (EDRMS) Users: Implications for Records Management Practices. Part 2. Informaa Quarterly: Official Journal of the Records Management Association 24(1): 48-57.
Klobas, J, Singh, P, and Anderson, K. 2007. Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices.. Human IT 9(1): 135-181.
Singh, P. 2007. Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 1.. Informaa Quarterly: Official Journal of the Records Management Association 23(4): 38-41.